Support
Ready to contact our Service Desk?
| Severity Level | Response: Business Hours | Response: After hours | Resolution |
|---|---|---|---|
| Complete Outage | 1 hour | 1 hour | ASAP |
| *Partial Outage | 1 hour | Next Bus. Day | Best Effort |
| Degraded | 4 hour | Next Bus. Day | Scheduled |
| Change request | 24 hour | Next Bus. Day | Scheduled |
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Click the “CONTACT SUPPORT” button below to submit a support ticket, or to access other contact options.
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Get an IT Partner You Can Trust
EMAIL
inquiry@5nines.com
PHONE
608.512.1000
ADDRESS
316 West Washington
Suite 600
Madison, WI 53703
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