“We have been extremely satisfied with the service we have received from 5NINES.  They are very professional, patient, and knowledgeable.  They have worked with us to make sure that our goals will be met and that we are comfortable with the pricing and timeline.  The information they provide is very clear and detailed.  We have used them for a couple of small projects and are now in the middle of a major network overhaul.  We look forward to continuing our relationship with them for many years to come.”

Jackie Wetzel
Clack Corp

“5NINES has been providing complete IT support and lifecycle management for Isthmus Engineering and Manufacturing (IEM) since the spring of 2002, delivering multiple projects to upgrade their IT infrastructure. In 2005, 5NINES helped IEM move to a new building and started delivering MicroNet wireless Internet connection, with redundancy on DSL, and VOIP telephony services. In addition to these services, recent and ongoing projects and services include:

In addition to lifecycle management, 5NINES manages IEM’s backups, IT budget, network infrastructure, Windows server infrastructure, Epicor Vantage ERP system and VOIP. Onsite support is provided daily, and remote support is available 24/7.”

Randy Smith
Member & Owner
Isthmus Engineering & Manufacturing, Coop

“It’s been a real pleasure working through this project with you and all of the staff I have dealt with.  Andy and Ryan handled the installation with care, competence and good humor, and although we hit a challenge or two I was very happy with the process.  I especially appreciate the extra effort to get my office phone working!  Also, I’m really impressed with your clear and thorough documentation- the SOW, Service Agreement, and Support Services documents lay out in plain language what we can expect, and they create a positive foundation for a smooth business relationship going forward.  That’s no small thing, and I think it reflects very well thought out preparation and a first class operation at 5NINES.”

Dave Waterman
Sovereign Apartments

“Wind River Financial had decided to move from a locally hosted computer network to a private cloud network architecture with virtualization in the interest of minimizing ongoing network support costs.  Related to this, Wind River moved to 5NINES Micronet /microwave internet service and made several other major changes including a CRM upgrade, email architecture change, and additional security services.

5NINES has done a very significant amount of work for Wind River Financial and some of our projects have had a great deal of complexity.  5NINES has done an outstanding job of fulfilling our expectations, meeting statements of work from both time and cost perspectives, and ensuring that we have the network services that we need to run our business. ”

Douglas Buan, CFCI, CISM, PCIP, CCCI 
Wind River Financial, Inc

“I would like to extend a big Thank You!  – When I needed your assistance in regards to the unplanned building power shutdown last week Tuesday, you delivered the resources I needed and acted swiftly to ensure a successful outcome.  Every aspect was executed to precision.  Kyle was very helpful and instrumental to our success. The few issues we did run into was resolved quickly.

I appreciate everything you do for our company -Thank you!”

Carsten Hartman
Director of Information Technology & Chief Security Officer
Stafford Rosenbaum LLP

“5NINES internet services have taken out the hassle of getting connected. Our tenants can move in and plug in, no need to wait for installation. They have access to faster options to fit their needs.”

Joe Alexander
Alexander Company

“WASB has been with 5NINES since 2009 using their CISCO phone system and ISP services.

Recently, 5NINES helped us with our migration to Office 365. I find the 5NINES technical support team exceptional and their service department is extremely responsive to our needs.

I enjoy working with 5NINES. ”

Mark McCarthy
Wisconsin Association of School Boards

“5NINES was an integral part in migrating our web presence from another off-site vendor to their Madison data center under emergency conditions. They also helped tremendously through the process of moving our internet edge to their datacenter, allowing for higher availability and disaster recovery potential of our internet connections.  Their consulting has also been instrumental in helping us focus on developing a good DR strategy while raising our awareness of emerging infrastructure solutions. ”

John McLaughlin
Senior Infrastructure Manager
Wisconsin Reinsurance Corporation